Contact Us

Thank you for visiting Varsity Vault. If you have questions about a jersey, customization, sizing, an existing order, shipping, returns, or refunds, please contact our customer support team.

Contact Information

Varsity Vault
1118 E 81st St
Los Angeles, CA 90001

United States

Email: [email protected]

Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM Pacific Time (PT)
Saturday–Sunday: Closed
U.S. Federal Holidays: Closed

Messages received outside our support hours will be reviewed during the next business day.

Order Support

When contacting us about an existing order, please include your order number and the email address used when placing the order. For custom jerseys, please also include the name and number on your order.

Damaged, Defective, or Incorrect Items

If your jersey arrives damaged, defective, or with a customization error caused by us, please include clear photos showing the jersey and the issue.

Returns

Please contact us before sending anything back. Do not mail items to our contact address unless our support team has given you return instructions.